Measuring the Temporal Dynamics of Users’ Experiences Retrospectively

Name Evangelos Karapanos
Advisor Jean-Bernard Martens

Longitudinal methods are considered as the gold standard in understanding the use and acceptance of interactive products beyond initial interactions. Nevertheless, such studies are scarce in HCI literature, mostly due to their laborious nature. In this line of research, we are trying to examine the viability of retrospective techniques for eliciting longitudinal user experience data.

Relevant publications
Karapanos, E., Martens, J.-B., Hassenzahl, M. (2009) Reconstructing Experiences through Sketching. CoRR abs/0912.5343. (Submitted to ACM TOCHI)

Karapanos, E., Martens, J.-B., Hassenzahl, M. (2010) On the Retrospective Assessment of Users’ Experiences Over Time: Memory or Actuality?. CHI’10 extended abstracts on Human factors in computing systems. Atlanta, ACM Press.

Karapanos E., Zimmerman J., Forlizzi J., Martens J.-B. User Experience Over Time: An Initial Framework. In Proceedings of the 27th international Conference on Human Factors in Computing Systems (Boston, MA, USA, April 04 – 09, 2009). CHI ‘09. ACM, New York, NY, 729-738.

Karapanos, E., Hassenzahl, M., Martens, J.-B. (2008) User experience over time. CHI’08 extended abstracts on Human factors in computing systems. Florence, ACM Press.